TERMS OF SERVICE

Last updated: September 14, 2026

OVERVIEW

Welcome to Good Bite Market.

Good Bite Market is operated by HONG KONG XINQIHENG LIMITED. The terms “we,” “us,” and “our” refer to HONG KONG XINQIHENG LIMITED, trading as Good Bite Market.

We operate this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience (collectively, the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (collectively, these “Terms of Service” or “Terms”), describe your rights and responsibilities when you access or use the Services.

Please read these Terms carefully. They contain important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not access or use the Services.

SECTION 1 — ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province, territory, or country of residence.

If you allow a minor dependent to use the Services on a device you own, purchase, or manage, you represent that you have the legal authority to provide such consent and accept responsibility for their use of the Services.

To access, browse, or purchase products through our online store, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping address.

You represent and warrant that all information you provide is accurate, current, and complete and that you have the necessary right and authority to provide that information.

You are responsible for maintaining the confidentiality and security of your account credentials and for all activities performed through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display and describe our products accurately. However, product colors, packaging, size, texture, and appearance may vary from how they appear on your screen because of device settings, manufacturing variations, packaging updates, and other factors.

Product images may include serving suggestions or props that are not included with the purchased product. Please review the product description, ingredients, allergen information, storage instructions, quantity, and other information before purchasing.

We do not guarantee that the appearance of a product will be identical to its online image. Nothing in this section limits any mandatory rights you may have when a product is faulty, unsafe, incorrectly described, or not fit for its intended purpose.

Product descriptions, availability, pricing, packaging, ingredients, and other product information may be updated without prior notice. We reserve the right to discontinue products and limit the quantities offered to any person, household, geographic region, or jurisdiction, subject to applicable law.

Customers are responsible for reviewing ingredient and allergen information before consuming a product. If you have a food allergy, dietary restriction, health condition, or concern about a product, consult an appropriate healthcare professional before consumption.

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase products from us.

Good Bite Market reserves the right to accept, decline, limit, or cancel an order, subject to applicable law. An order is not accepted until we send confirmation that it has been accepted and the required payment has been successfully processed.

Please review your order carefully before submitting it. We may be unable to change or cancel an order after it has been accepted or entered processing.

If we decline, change, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or telephone number supplied with the order.

We may limit or cancel quantities that appear to have been purchased by dealers, resellers, distributors, or other unauthorized commercial parties.

Purchases are subject to our Return and Refund Policy.

You represent that your purchases are intended for lawful personal or household use and not for unauthorized commercial resale or export.

SECTION 4 — PRICES AND BILLING

Prices, discounts, promotions, and product availability may change without notice.

The price charged will be the price displayed when the order is placed and will be included in the order confirmation. Unless expressly stated otherwise, displayed prices may not include shipping charges, handling charges, customs duties, import taxes, or other applicable charges.

Prices displayed through our online store may differ from prices offered through other stores, marketplaces, websites, or third-party sales channels.

Promotional offers may be governed by additional terms. If promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide accurate, current, and complete purchase, billing, payment, and account information. You agree to promptly update information that changes so that we can process transactions and contact you when necessary.

You represent and warrant that:

1. The payment information you provide is accurate and complete.

2. You are legally authorized to use the selected payment method.

3. Charges incurred through your payment method will be honored.

4. You will pay all applicable product prices, shipping charges, taxes, customs duties, and other disclosed charges.

SECTION 5 — SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Additional information about processing times, delivery estimates, available destinations, tracking, customs charges, and damaged packages is provided in our Shipping Policy.

SECTION 6 — INTELLECTUAL PROPERTY

The Services, including all trademarks, trade names, logos, text, displays, images, graphics, product reviews, videos, audio, software, website design, and the selection and arrangement of such materials, are owned by or licensed to HONG KONG XINQIHENG LIMITED, Good Bite Market, Shopify, or their respective licensors.

These materials are protected by applicable copyright, trademark, patent, and other intellectual property laws.

You may use the Services only for lawful, personal, and non-commercial purposes. Unless we provide prior written permission, you must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, license, or transmit materials from the Services.

Nothing in these Terms grants you a license or ownership right in any trademark, copyright, patent, or other intellectual property belonging to Good Bite Market, HONG KONG XINQIHENG LIMITED, Shopify, or any third party.

The Good Bite Market name, logo, product names, designs, and slogans are trademarks or trade identifiers belonging to HONG KONG XINQIHENG LIMITED or its licensors. They may not be used without prior written authorization.

Shopify’s name, logo, product names, designs, and slogans are trademarks of Shopify. Other names, logos, and marks appearing through the Services belong to their respective owners.

SECTION 7 — OPTIONAL TOOLS

We may provide access to tools or services supplied by third parties that we do not monitor, control, or manage.

Access to third-party tools is provided on an “as is” and “as available” basis, without warranties, representations, endorsements, or conditions of any kind.

To the fullest extent permitted by law, we are not responsible for losses or damages resulting from your use of optional third-party tools.

Your use of third-party tools is at your own discretion and risk. You should review and agree to the applicable third party’s terms and policies before using its services.

Any future features, tools, or resources offered through the Services will also form part of the Services and will be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

The Services may include content, materials, functionality, or links supplied or operated by third parties.

We are not responsible for reviewing or guaranteeing the accuracy, security, availability, legality, or reliability of third-party websites or materials.

If you access a third-party website, you do so at your own discretion and risk. We are not responsible for losses, damages, transactions, products, services, content, or disputes connected with a third-party website.

Review the relevant third party’s terms, privacy policies, refund policies, and business practices before entering into a transaction.

Questions or complaints concerning third-party products or services should be directed to the relevant third party.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Good Bite Market is powered by Shopify, which provides technology that enables us to offer the Services.

However, purchases and sales made through our store are transactions directly between you and HONG KONG XINQIHENG LIMITED, trading as Good Bite Market.

Shopify is not the seller of our products and is not responsible for any aspect of a transaction between you and Good Bite Market, including any injury, damage, loss, refund, delivery issue, or product claim resulting from products or services purchased through our store.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Good Bite Market.

SECTION 10 — PRIVACY POLICY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Certain personal information may also be processed according to Shopify’s Privacy Policy.

Because Shopify hosts the Services, Shopify collects and processes certain information relating to your access and use of the Services to operate, secure, maintain, and improve the platform.

Information submitted through the Services may be transmitted to and processed by Shopify, payment providers, shipping providers, analytics providers, service providers, and other parties located outside your country or region.

Please review our Privacy Policy for further information about how personal information is collected, used, disclosed, stored, and protected.

SECTION 11 — FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, reviews, photographs, videos, proposals, plans, or other content relating to the Services (collectively, “Feedback”), you grant us a worldwide, perpetual, transferable, sublicensable, royalty-free license to use, reproduce, modify, publish, translate, distribute, and display that Feedback in any media for lawful business purposes.

This may include operating, evaluating, improving, and promoting the Services and fulfilling our obligations under these Terms.

You represent and warrant that:

1. You own or possess the necessary rights to the Feedback.

2. You have disclosed any compensation or incentive received in connection with the Feedback.

3. The Feedback is accurate and complies with these Terms and applicable law.

4. The Feedback does not violate another party’s copyright, trademark, privacy, publicity, contractual, or other rights.

5. The Feedback does not contain unlawful, defamatory, abusive, obscene, malicious, or harmful material.

6. The Feedback does not contain viruses, malware, or other harmful code.

We are not required to keep Feedback confidential, compensate you for Feedback, or respond to Feedback.

We may monitor, edit, refuse, or remove Feedback that we reasonably believe violates these Terms or applicable law.

You may not use a false email address, impersonate another person, or mislead us or third parties about the source of Feedback. You remain responsible for the Feedback you submit.

SECTION 12 — ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain errors, inaccuracies, or omissions relating to product descriptions, ingredients, availability, prices, promotions, shipping charges, delivery times, or other information.

Subject to applicable law, we reserve the right to correct errors, update information, change or cancel promotions, and cancel affected orders if material information is inaccurate.

If an order is cancelled after payment because of an error or unavailable product, we will issue the appropriate refund.

SECTION 13 — PROHIBITED USES

You may access and use the Services only for lawful purposes.

You must not use the Services, directly or indirectly:

1. For any unlawful, fraudulent, deceptive, or malicious purpose.

2. To violate international, national, federal, state, provincial, territorial, or local laws.

3. To infringe our intellectual property rights or the rights of another party.

4. To harass, threaten, abuse, defame, discriminate against, intimidate, or harm another person.

5. To submit false, misleading, or fraudulent information.

6. To upload, transmit, download, or reuse materials that violate these Terms.

7. To transmit unsolicited advertising, spam, chain letters, phishing messages, or similar communications.

8. To impersonate another person, company, organization, or government authority.

9. To interfere with another person’s use or enjoyment of the Services.

10. To engage in conduct that could harm Good Bite Market, HONG KONG XINQIHENG LIMITED, Shopify, our customers, or our service providers.

You must also not:

1. Upload or transmit viruses, malware, or other malicious code.

2. Copy, reproduce, extract, sell, resell, or exploit the Services without authorization.

3. Collect, monitor, or track another person’s personal information without lawful authority.

4. Spam, phish, pharm, scrape, crawl, or use false pretenses.

5. Use robots, spiders, automated extraction tools, artificial intelligence agents, or other automated systems to access or copy the Services without permission.

6. Circumvent security, authentication, access-control, rate-limit, CAPTCHA, robot-exclusion, or other protective measures.

We may suspend, restrict, or terminate access if we reasonably determine that you have violated these Terms.

SECTION 14 — AGENTS

14.1

This section applies if you deploy, enable, authorize, or cause an Agent to access, use, or interact with the Services.

“Agent” means software or a service that performs autonomous or semi-autonomous actions on behalf of, or according to instructions from, a person or entity without continuous direct human supervision.

14.2

An Agent may not access or interact with the Services unless it clearly identifies itself and complies with this section.

An Agent must stop accessing the Services if we request that it do so.

14.3

We may use technical or other measures to limit whether and how Agents access, use, or interact with the Services.

14.4

An Agent must:

1. Identify itself in HTTP or HTTPS requests and disclose the name of the Agent in its user-agent string in the following form: Agent/[agent name].

2. Not conceal or misrepresent that its activities are being performed by an Agent.

3. Not mimic human behavior for the purpose of bypassing protective measures.

4. Not complete, evade, or circumvent CAPTCHAs or other measures intended to distinguish automated access from human access.

5. Answer truthfully when asked whether an interaction originates from a person or automated system.

6. Not circumvent measures intended to block, limit, modify, or control automated access.

SECTION 15 — TERMINATION

We may suspend or terminate your access to the Services, or terminate this agreement, if you violate these Terms or if termination is otherwise reasonably necessary to protect the Services, our customers, or our legal rights.

You remain responsible for amounts properly due up to the effective date of termination.

Provisions that by their nature should survive termination will remain effective, including provisions concerning intellectual property, Feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and outstanding payment obligations.

SECTION 16 — DISCLAIMER OF WARRANTIES

Information made available through the Services is provided for general informational purposes. Although we make reasonable efforts to keep information accurate and current, we do not guarantee that all information will always be complete, accurate, current, or suitable for every purpose.

Any reliance on general information provided through the Services is at your own risk.

Except where expressly stated by Good Bite Market or required by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not permit certain warranty exclusions. In such jurisdictions, these exclusions apply only to the maximum extent permitted by applicable law.

Nothing in these Terms excludes or limits mandatory consumer guarantees or other legal rights that cannot lawfully be excluded.

SECTION 17 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, HONG KONG XINQIHENG LIMITED, Good Bite Market, our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or related to your access to or use of the Services.

This may include lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar losses, whether based in contract, tort, negligence, strict liability, or another legal theory, even if advised that such damages were possible.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot be excluded under applicable consumer protection law.

Some jurisdictions do not permit particular liability limitations. In those jurisdictions, our liability will be limited only to the maximum extent permitted by law.

SECTION 18 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless HONG KONG XINQIHENG LIMITED, Good Bite Market, Shopify, and their respective affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from third-party claims, losses, damages, liabilities, and reasonable legal expenses arising from:

1. Your material breach of these Terms.

2. Your violation of applicable law.

3. Your violation of another party’s legal rights.

4. Your unlawful or unauthorized use of the Services.

We will provide reasonable notice of an indemnifiable claim. A delay in providing notice will not relieve you of your obligations unless the delay materially prejudices your ability to respond.

We may control the defense and settlement of the claim at your expense, including the selection of legal counsel. We will not agree to a settlement requiring non-monetary obligations from you without your reasonable consent.

You agree to reasonably cooperate in the defense of an indemnified claim.

SECTION 19 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

Any unenforceable portion will be treated as severed from these Terms without affecting the validity or enforceability of the remaining provisions.

SECTION 20 — WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms and all policies or operating rules posted through the Services constitute the entire agreement between you and us concerning your use of the Services.

They supersede previous or contemporaneous agreements, communications, representations, and proposals concerning the Services, whether oral or written.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

SECTION 21 — ASSIGNMENT

You may not transfer, assign, delegate, or license these Terms or any rights or obligations under them without our prior written consent.

Any attempted transfer that does not comply with this section is void to the extent permitted by law.

We may transfer, assign, or delegate these Terms and our rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganization, or transfer of the business, subject to applicable law.

SECTION 22 — GOVERNING LAW

These Terms and any separate agreement through which we provide the Services are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

Subject to any mandatory consumer protection rights and jurisdictional rights available in your country or region, the courts of the Hong Kong Special Administrative Region will have non-exclusive jurisdiction over disputes arising from or relating to these Terms or the Services.

Nothing in this section deprives a consumer of mandatory legal protections that cannot be waived under the applicable laws of the consumer’s place of residence.

SECTION 23 — HEADINGS

Section titles and headings are included for convenience only. They do not limit or otherwise affect the meaning or interpretation of these Terms.

SECTION 24 — CHANGES TO THESE TERMS

You may review the current version of these Terms at any time on this page.

We may update, change, or replace portions of these Terms by publishing an updated version through the Services.

Where required by applicable law, we will provide notice of material changes. Updated Terms will become effective on the date stated in the updated version or accompanying notice.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, except where applicable law requires another form of consent.

SECTION 25 — CONTACT INFORMATION

Questions about these Terms should be sent to support@goodbitemarket.com.

Our contact information is:

Trade Name: Good Bite Market
Legal Business Name: HONG KONG XINQIHENG LIMITED
Email: support@goodbitemarket.com
Phone: +852 9548 3124
Business Address: RM A5, 7/F., ASTORIA BUILDING, NO. 34 ASHLEY ROAD, TSIM SHA TSUI, HONG KONG
Business Registration Number: 80362987
VAT Number: Not applicable